Private residence, Northborough, MA
“The primary goal of our project was to get as much living space as possible on one floor. We wanted to open up the living space, to have windows for light and have nature coming in. We wanted to have adequate space for our son and hopefully future grandchildren. We wanted it to be homey and elegant; yet soft.
We did our own research on three different builders that the architect had recommended, and reviewed their bids. Island Builders had the most realistic projection of what the project would cost. It was also the most detailed, all inclusive and realistic for the project.
What impressed us was that the Island Builders group studied the plans, talked with us about a vision, and within a few weeks really understood our goals for our renovation. They got to know our personalities, our must-haves, and what was important to each of us. The first few weeks sealed the communication flow we would have through out the job. Once we signed the deal, there was an immediate project plan and schedule put together. That was very impressive.
Early on in the project, as the walls were going up, we felt a bathroom was going to be too small. I sent an email Sunday night, by Monday morning, the whole crew and the architect met us. The problem was corrected in no time. At that point, my trust was more entrenched. Whenever there was problem, a solution was always found. Whenever there was adversity, there was a “can do” attitude from the team. We felt like they were our real partners in the process.
There was always full and open communication about costs and challenges. The team made recommendations for better insulation that would cost more up front, but would save us money going forward. We always appreciated the research, which also speaks to the trust we have.
Every morning when we wake up here, it is like heaven. It’s a great space inside and outside. This home has a legacy and we wanted the builder to respect the house and keep as much intact. Island Builders treated the home with great respect for that legacy.
The entire team was a class act. Everyone was very skilled, enthusiastic, and trustworthy. They are nice, good guys that all want to do a good job. We have so much respect for everyone that worked on this project. Island Builders is an exceptional enterprise, head and shoulders above others. The results were just extraordinary.”
—Kate and Paul S.